Why ask
If an AI tool will handle personal data about your customers, beneficiaries, staff or volunteers, UK GDPR says you may only use a supplier that provides "sufficient guarantees" that it will protect that data properly. The ICO's guidance on AI goes further: it expects you to do your own due diligence before you buy, and to choose a different tool if you cannot confirm the supplier is compliant.
Most small organisations never ask. This request gives you the ten questions to ask, in plain English, and a record of the answers.
The answers are self-declared, so treat the result as a list of documents to ask for, not as proof.
How it works
- You create a request link above and send it to your supplier from your own email.
- Your supplier answers 10 questions on this page about the evidence they hold.
- You both get the same result: what is available, what is partly available and what is missing, with the rule behind each item and a fingerprint so anyone can check it was not changed.
The 10 questions
- What the tool decides: A plain description of what the tool does and any decisions it makes or influences about people. UK GDPR Art 28(3)(f): assisting with Articles 32 to 36, including the DPIA
- Who is responsible for the data: A clear statement of whether the supplier acts as processor or controller for your data. ICO guidance on AI and data protection: accountability and governance
- Using your data only as instructed: Confirmation that your personal data is used only on your documented instructions, and not for the supplier's own purposes such as training, unless you agree. UK GDPR Art 28(3)(a)
- Where the data goes: Where personal data is stored and processed, including any transfers outside the UK. UK GDPR Art 28(3)(a)
- Security: A description of the security measures in place. UK GDPR Art 28(3)(c) and Art 32
- Help with people's rights: How the supplier helps you respond when someone asks to see, correct or delete their data. UK GDPR Art 28(3)(e)
- Information for your DPIA: The information you need to complete a Data Protection Impact Assessment. UK GDPR Art 28(3)(f) and Art 35
- Proof of compliance: Willingness to share the information needed to demonstrate compliance, and to allow audits. UK GDPR Art 28(3)(h)
- Automated decisions: If the tool makes significant decisions about people on its own, how people are told and how they can get a human to look again. UK GDPR Art 22C (in force 5 February 2026)
- Leaving the service: How you can get your data back and switch provider if you need to. ICO guidance on AI and data protection: be able to switch to another provider
Sources
- UK GDPR Article 28 (legislation.gov.uk)
- Data (Use and Access) Act 2025, section 80 (legislation.gov.uk)
- ICO: accountability and governance implications of AI
Sources checked 8 October 2026. This tool helps you ask for evidence. It is not legal advice, an audit or a certification, and the answers are the supplier's own.